Treviya
Logistics

Hubs, lanes andshipping documents.

Goods clear customs because the paperwork is right. Treviya operates a small number of hubs in named jurisdictions and routes most cycles through a documented set of lanes. The supplier’s job is to ship to the named hub, on the named incoterm, with complete documents.

The hub network

Treviya runs a deliberately small number of hubs. Each hub serves a defined set of categories and lanes. The supplier ships to the hub designated on the cycle authorisation, not the nearest hub on a map. The cycle authorisation always states the hub by name and full bonded address.

Hub
London (Heathrow)

Spices, tea, coffee, supplements, dry goods.

Bonded warehouse with food-grade storage. Hub re-inspection by an in-house team and external lab as needed.

Hub
Rotterdam

EU imports across most non-controlled categories.

Operated by a tier-A 3PL partner. EU customs clearance on receipt.

Hub
Zürich

Watches, components, premium consumables.

Smaller, controlled-access hub. Suited to high-value, low-volume cycles.

Hub
Singapore

APAC origin consolidation, food and cosmetic.

FTZ-adjacent storage. Re-export ready for cycles with EU or UK final destination.

Accepted incoterms

Treviya cycles run on a small set of incoterms. The default is FCA at the named origin location with Treviya appointing the carrier. Suppliers with established export operations can ship CIP at agreed cost, with the cycle authorisation reflecting the agreed price. EXW is accepted for trusted suppliers in straightforward origin countries. DDP is not accepted, the platform clears destination customs.

FCA
Free Carrier, named origin. Default.
Treviya nominates the carrier. The supplier hands over the goods cleared for export at the named place. Treviya bears risk and cost from that point.
CIP
Carriage and Insurance Paid To, named hub.
The supplier arranges and pays for carriage and insurance to the named hub. Suitable for suppliers with established export operations.
EXW
Ex Works, accepted on case.
Goods made available at the supplier’s premises. Treviya arranges export clearance, carriage and insurance. Higher administrative load on Treviya, used selectively.
DDP
Delivered Duty Paid. Not accepted.
Treviya does not accept DDP because destination clearance is the platform’s responsibility and consolidating it under the supplier creates undocumented hand-offs.
Documents at despatch

The supplier uploads each document to the cycle ledger before the carrier collects. We do not chase documents from the road. Where any document is missing or unreadable, the cycle authorisation does not advance to despatch.

Packaging specification

Cartons are food-grade where the goods require it, double-wall corrugated for any fragile category, with each carton labelled to the cycle SKU including lot code, production date and best-before where applicable. Pallets are heat-treated to ISPM 15 for international moves. Stretch wrap and corner protection are used to a documented standard. The hub re-inspection looks at packaging integrity as carefully as it looks at the goods.

Pallet configuration is specified in the cycle authorisation. The supplier matches the configuration. Where the production reality changes the configuration, that is raised before despatch, not at hub receipt. A surprise pallet configuration costs the cycle hub time and triggers an exception entry.

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Begin

Documents first.Goods second.

A clean despatch is a clean customs entry. A clean customs entry is a clean cycle.